ALARM SERVICES
Below is a list of pricing for the various Service Plans (and what they cover) which are available for your Security project. This plan is in addition to the alarm system monitoring costs.
| Base Level Plan | Gold Level Plan | Platinum Level Plan | |
|---|---|---|---|
| Service Response Plan | |||
| Access to 24/7 on site emergency service | ✓ | ✓ | ✓ |
| Guaranteed response time to all emergency issues. | 24 hours (during normal business hours) | 16 hours (during normal business hours) | |
| Discount on all parts related to the security system. | 5% | 10% | |
| Includes all parts related to the security system, excluding batteries and devices that are end of life. | ✓ (15% discount on batteries and end of life devices and systems upgrades) | ||
| Includes labor for all scheduled service calls during normal business hours. | ✓ | ✓ | |
| Priority onsite resolution within 3 business days of any non emergency issues. | 7 Business Days | 5 Business Days | 3 Business Days |
| Unlimited phone and e-mail support 24/7, 365. | ✓ | ✓ | ✓ |
| Bi-Annual or Annual Device Service | |||
| Bi-Annual or Annual physical cleaning of devices. | Annual | Annual | Bi-Annual |
| Bi-Annual or Annual onsite system test. | Annual | Annual | Bi-Annual |
| Monthly charge starting at $20/month | Monthly charge starting at $40/month | Monthly charge starting at $60/month |
| Basic Alarm Monitoring | Pricing |
|---|---|
| Basic Alarm Monitoring through UL approved Central Station | $30/Month |
| (Optional) Cellular alarm communicator backup of alarm signals. | $20/month |
| (Optional) Total Connect App | $10/month |
| (Optional) Total Connect Video Add On (30 day video clip) | $10/month |
| (Optional) Total Connect Automation Add On (includes locks, Lights and HVAC through the Total Connect app) | $10/month |