Below is a list of pricing for the various Service Plans (and what they cover) which are available for your Security project. This plan is in addition to the alarm system monitoring costs.

	Base Level Plan	Gold Level Plan	Platinum Level Plan
Service Response Plan
Access to 24/7 on site emergency service	✓	✓	✓
Guaranteed response time to all emergency issues.		24 hours (during normal business hours)	16 hours (during normal business hours)
Discount on all parts related to the security system.	5%	10%
Includes all parts related to the security system, excluding batteries and devices that are end of life.			✓ (15% discount on batteries and end of life devices and systems upgrades)
Includes labor for all scheduled service calls during normal business hours.		✓	✓
Priority onsite resolution within 3 business days of any non emergency issues.	7 Business Days	5 Business Days	3 Business Days
Unlimited phone and e-mail support 24/7, 365.	✓	✓	✓
Bi-Annual or Annual Device Service
Bi-Annual or Annual physical cleaning of devices.	Annual	Annual	Bi-Annual
Bi-Annual or Annual onsite system test.	Annual	Annual	Bi-Annual
	Monthly charge starting at $20/month	Monthly charge starting at $40/month	Monthly charge starting at $60/month

Basic Alarm Monitoring	Pricing
Basic Alarm Monitoring through UL approved Central Station	$30/Month
(Optional) Cellular alarm communicator backup of alarm signals.	$20/month
(Optional) Total Connect App	$10/month
(Optional) Total Connect Video Add On (30 day video clip)	$10/month
(Optional) Total Connect Automation Add On (includes locks, Lights and HVAC through the Total Connect app)	$10/month